Built Right Homes

10-Year Roof Replacement Workmanship Warranty

Contractor: Built Right Homes by Timothy Joseph LLC
Tennessee Contractor License: TN Lic. #82513

1. Warranty period

Built Right Homes warrants its roof-replacement workmanship for ten years beginning on the date of substantial completion, provided the customer has paid the contract balance in full.

2. What is covered

This warranty covers defects caused directly by improper installation performed by Built Right Homes or its authorized subcontractors.

Covered workmanship may include installation of:

  • Shingles and ridge-cap shingles
  • Synthetic underlayment
  • Ice-and-water leak barrier
  • Drip edge
  • Pipe boots
  • Ridge ventilation
  • Flashing included in the written contract
  • Roof decking installed or replaced by Built Right Homes

If a covered workmanship defect causes a roof leak or system failure, Built Right Homes will inspect the condition and repair the covered work without charging the original customer for the necessary labor or materials.

3. What is not covered

This warranty does not cover:

  • Manufacturing defects or material failure covered by a manufacturer’s warranty
  • Hail, wind, lightning, tornadoes, fire, falling trees, animals, or other acts of nature
  • Normal aging, discoloration, granule loss, algae, or cosmetic variation
  • Damage caused by foot traffic, neglect, abuse, improper maintenance, or clogged gutters
  • Condensation, mold, or moisture caused by indoor humidity or conditions unrelated to roof installation
  • Structural movement, foundation settlement, framing movement, or preexisting construction defects
  • Existing decking, framing, chimneys, masonry, siding, skylights, gutters, or other components not replaced under the contract
  • Work altered, repaired, penetrated, or modified by another contractor or property owner
  • Satellite dishes, solar panels, HVAC equipment, antennas, or other equipment installed after completion
  • Leaks or damage originating outside the roofing work performed by Built Right Homes
  • Interior contents, lost income, loss of use, or other incidental or consequential damages, to the extent permitted by Tennessee law

4. Manufacturer warranties

Roofing materials are covered separately by the applicable manufacturer warranties. Built Right Homes does not manufacture roofing products and cannot alter the manufacturer’s warranty terms or make final decisions concerning material-defect claims.

We will reasonably assist the customer in identifying the applicable manufacturer and warranty process.

5. How to make a claim

The customer must notify Built Right Homes promptly after discovering a possible workmanship problem.

Claims should include:

  • Customer’s name and property address
  • A description of the problem
  • The approximate date it was discovered
  • Photographs, if safely obtainable

Built Right Homes must be given a reasonable opportunity to inspect and correct the condition before another contractor performs permanent repairs.

Emergency temporary measures necessary to prevent additional damage will not automatically void the warranty, provided Built Right Homes is notified as soon as reasonably possible.

6. Customer responsibilities

The customer must:

  • Maintain the roof, gutters, flashing, ventilation, and surrounding property reasonably
  • Prevent branches and other objects from damaging or rubbing against the roof
  • Avoid unauthorized roof penetrations or modifications
  • Notify Built Right Homes promptly when a possible problem is discovered
  • Take reasonable steps to prevent additional damage after discovering a leak

Damage made worse by unreasonable delay or failure to protect the property is not covered.

7. Inspection and remedy

Built Right Homes will determine whether the reported condition resulted from covered workmanship after inspecting the property.

If covered, Built Right Homes’ obligation is limited to repairing or replacing the affected portion of its work as reasonably necessary to correct the workmanship defect.

If the condition is not covered, Built Right Homes will explain its findings and may offer a separately priced repair.

8. Transferability

This warranty applies only to the original property owner who contracted with Built Right Homes and is not transferable unless Built Right Homes approves the transfer in writing.

9. Repairs versus replacements

This 10-year warranty applies to complete roof replacements unless a written contract specifically states otherwise. Roof repairs and maintenance services carry only the warranty expressly stated in their individual contracts.

10. Entire workmanship warranty

This document and the signed roofing contract contain the complete written workmanship warranty. No salesperson, installer, subcontractor, or other person may change these terms unless the change is approved in writing by Built Right Homes.

This warranty does not eliminate any rights that cannot legally be waived under Tennessee law.